In this post we would be looking at designing a social networking site similar to Twitter. Quite obviously we would not be designing every other feature on the site, but the important ones only. The most important feature on Twitter is the Feed (home timeline and profile timeline). The feeds on twitter drives user engagement and thus it needs to be designed in a scalable way such that it can […]
In this series of posts we will be looking to design a cab hailing service similar to Uber or Ola (in India). We will be mainly concerned about the technical design and challenges and not get into the logistics such as signup and recruitment of drivers, training drivers for customer satisfaction, number of cabs on street and so on. Even for the technical design, we will omit some of the […]
Natural Language Question Answering system such as chatbots and AI conversational agents requires answering customer queries in an intelligent fashion. Many companies employ manual resources to answer customer queries and complaints. Apart from the high cost factor with employing people, many of the customer queries are repetitive in nature and most of the time, same intents are asked in different tones.